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TICKET FAQS

The Fisher Center staff is dedicated to providing the best possible experience for our audiences. Some commonly asked questions are listed below, simply click on the question for the answer.

How do I contact an Audience and Member Services representative?
E-mail: fishercenter@bard.edu

Phone: 845-758-7900

Mail:
Box Office
The Richard B. Fisher Center for the Performing Arts
Bard College
PO Box 5000
Annandale-on-Hudson, NY
12504-5000

Fax: 845-758-7910
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What are the Box Office hours?
Fisher Center Box Office
Monday through Friday
10 am to 5 pm
845-758-7900
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Where is the Fisher Center located?
We are located at:
60 Manor Avenue,
Annandale-on-Hudson, New York.

For directions, click here.

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Where should I park?
Parking for the disabled is available at all venues. Reserved parking is available for drivers with disabilities at the Sosnoff Theater, LUMA Theater, and the Spiegeltent. Drivers accompanying the disabled are asked to drop their passengers off at the drop-off point in front of the Fisher Center for performances at these venues. Please call 845-758-7900 in advance to ensure that a space is reserved for you. Unreserved parking spaces for the disabled are available at Avery Arts Center and Olin Hall.

The Fisher Center utilizes golf carts to assist patrons with disabilities between the parking lot and theater. Golf carts cannot run during lightning or other dangerous weather. If the carts are not running, please request assistance from a parking attendant, and a staff member will escort you to the theater. Golf cart transportation is not available at Avery Arts Center or Olin Hall.

Parking tip! Try to arrive at least 30 minutes before show time. This will allow you ample time to park and make your way to the theater
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Can I exchange my tickets?
In these unprecedented circumstances we'd like our loyal patrons to know that all SummerScape 2020 purchases may be fully refunded should the Fisher Center need to change programming plans. You may also choose to donate your tickets in support of the Fisher Center or put the value of your purchase on credit toward a future performance. Please contact a Box Office representative at 845-758-7900.
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What do I do if I cannot attend the performance?
You have three options:
- Exchange your tickets for a future Fisher Center performance, free of charge. Call the Box Office at least one hour before show time.
- Make a donation of the ticket’s face value. Call the Box Office or e-mail fishercenter@bard.edu at least one hour before show time.
- Donate your tickets to a student, up until curtain time.
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Will my tickets be mailed or held at the Box Office?
You decide. If you have purchased tickets via web or phone for a performance that occurs within 14 days of your purchase, your tickets will be waiting for you at Will Call.

Will Call will be open one hour prior to the performance or pre-show talk start time. We encourage concert-goers to arrive at least 30 minutes early to ensure enough time before show begins.
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What do I do if I lose my tickets?
Please call the Box Office at 845-758-7900 and we’ll be happy to reissue them for you to pick up at the Will Call table in the center of the lobby. The Will Call table is set up one hour before the performance.
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How do I view venue seating charts?
Click below to download seating charts for the Sosnoff Theater, LUMA Theater, Olin Hall, and the SummerScape Spiegeltent.

DOWNLOAD SEATING CHART
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Additional questions?
If you are not finding an answer to your question, e-mail us at fishercenter@bard.edu or speak to a Box Office representative by calling 845-758-7900.
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