Box Office

Box Office Menu

FAQS

Bard College and the Fisher Center are closely monitoring updates on the COVID-19 pandemic and continue to follow guidelines set by government and public health officials. Please find answers below to some of the most Frequently Asked Questions being asked about the COVID-19 crisis and the Fisher Center.

Is the Fisher Center open?
All offices of the Fisher Center, including our physical box office, are currently closed. However, our Box Office can be reached by telephone, Monday through Friday 11 am – 4 pm EST at 845-758-7900 or via email at boxoffice@bard.edu. Tickets are also available 24/7 on our website at fishercenter.bard.edu. Any tickets to be sent by mail will be printed and mailed once we return to our offices, but we encourage ticket buyers to opt for the Will Call delivery option.
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How do I contact an Audience and Member Services representative?
Our Box Office staff can be reached by telephone, Monday through Friday 11 am – 4 pm EST, 845-758-7900, or via email at fishercenter@bard.edu. You can also sign up for our weekly e-Newsletter here.

Box Office representatives are also available by phone 30 minutes before most virtual performances.

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How can I help support the Fisher Center during this difficult time?
Thank you for offering your support for the Fisher Center and Bard Music Festival. Donations of all sizes are appreciated and help us in our efforts to continue presenting extraordinary performing arts programming, on UPSTREAMING and, when we can, as live experiences.

Make a Contribution
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How do I watch livestream events?
Visit the event page and scroll to the "viewing information" section at the bottom of the page for instructions.

Click to view all current events.

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What are some of the best practices for viewing livestreams?
Before the event
Connection speed
Check your connection speed. We recommend a download speed of at least 5 mbps. Click here to test your connection.

Web Browser
Check your web browser. For best results, we recommend using the latest version of Chrome, Safari, Edge, or Firefox (note: we do not support Internet Explorer).

Technical Requirements
You can access performances on a PC or Mac in the latest versions of Chrome, Firefox, Edge, or Safari or on your mobile device using the latest version of the Safari or Chrome apps.

Cast the performances to your smart TV from your desktop computer or mobile device using Chromecast or AirPlay, or connect your computer to your TV with an HDMI cable. We do not recommend trying to access the links in a connected/smart TV browser.

Troubleshooting Tips
- Try refreshing your page.
- Clear your browser’s cache and cookies.
- Access the website via a private/incognito window.
- Try using a different browser (Chrome, Firefox, Safari, etc.)
- Restart your computer or device.
- Make sure you are not using a VPN service.
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Where can I find out more about your daily activities, announcements and behind the scenes content?
Please find and follow us on Facebook, Twitter, Instagram, Spotify, YouTube, and SoundCloud where you can look forward to daily posts from our performances, staff, and other fun tidbits. Please join us!

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Are you hosting events or tours?
There will be no public or private tours of our theater or other Fisher Center activities until further notice. We kindly ask, for your safety—and the safety of our essential workers—that you please do not visit Fisher Center at this time.
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