FAQS
Bard College and the Fisher Center are closely monitoring updates on the COVID-19 pandemic and continue to follow
guidelines set by government and public health officials. Please find answers below to some of the most Frequently Asked Questions being asked about the COVID-19 crisis and the Fisher Center.
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Is the Fisher Center open?
Due to the
'New York State on PAUSE' Executive Order issued by New York Governor Andrew Cuomo on March 22, all offices of the Fisher Center, including our physical box office, are currently closed. However, our Box Office can be reached by telephone, Monday through Friday 10 am – 5 pm ET at 845-758-7900 or via email at
boxoffice@bard.edu. Tickets are also available 24/7 on our website at
fishercenter.bard.edu. Any tickets to be sent by mail will be printed and mailed once we return to our offices, but we encourage ticket buyers to opt for the Will Call delivery option.
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How do I contact an Audience and Member Services representative?
Our Box Office staff can be reached by telephone, Monday through Friday 10 am – 5 pm EDT, 845-758-7900, or via email at
fishercenter@bard.edu. You can also sign up for our weekly e-Newsletter
here.
Mail:
Box Office
The Richard B. Fisher Center for the Performing Arts
Bard College
PO Box 5000
Annandale-on-Hudson, NY
12504-5000
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What events have been canceled or postponed?
SummerScape 2020Events originally scheduled for June 26 – August 16, 2020This festival has been postponed.
Learn MoreBard Music Festival: Nadia Boulanger and Her WorldEvents originally scheduled for August 7–16, 2020This festival has been postponed.
Learn MoreIf you already purchased tickets, please see click "what are my options as someone who already has or is planning to purchase tickets for SummerScape 2020?" below for more information.
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What is the exchange/refund policy for SummerScape and Bard Music Festival 2020?
You can now manage your ticket reservations online.
Click here and log in to your account to select the performance(s) you'd like to make changes to.
Options for ticket holders are to:
- Convert your ticket to a tax-deductible donation.
- Hold the value of your purchase on credit, which can be used towards any Fisher Center or Bard Music Festival performance for up to one year from the date of processing.
- Request a refund via the original payment method.
If you are able, the conversion of your tickets to a donation will allow us to fulfill our commitments:
- To providing compensation to artists who have contributed work to SummerScape productions thus far
- To our administrative staff who have adapted quickly to presenting work on a digital stage and are working tirelessly to plan a safe return to live performance
- To commission new works by contemporary artists for UPSTREAMING and future seasons
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How can I help support the Fisher Center during this difficult time?
Thank you for offering your support for the Fisher Center and Bard Music Festival. Donations of all sizes are appreciated and help us in our efforts to continue presenting extraordinary performing arts programming, on UPSTREAMING and, when we can, as live experiences. Current SummerScape and BMF ticket holders may convert the value of their tickets to tax-deductible donations.
Click here to manage your tickets. Please click
here to make a tax-deductible donation or
here to become a member.
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Are you offering any programming virtually during this time?
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How do I watch live streamed events?
Visit the specific event page or
UPSTREAMING page on the Fisher Center website at the time of the live stream and hit play. If watching via Vimeo, YouTube, or Facebook you may need to log-in.
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Where can I find out more about your daily activities, announcements and behind the scenes content?
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Are you hosting events or tours?
There will be no public or private tours of our theater or other Fisher Center activities until further notice. We kindly ask, for your safety—and the safety of our essential workers—that you please do not visit Fisher Center at this time.
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